Report Problems

311 is residents’ hotline for city services and information. Contact us to report a problem or ask a question about a city service.

Service Requests

Request pruning, mulching, stemming, stumping, watering, branch clean-up, stakes and ties, roots trip hazard, carpenter ants, etc.

Garbage & Recycling

Request a new or additional city bin. Request an repair or replacement. Report a wrong delivery of a bin or return a bin.

Make Payments

Pay a department of consumer affairs fine or get help with business tax filing, payment, and account issues. Pay Riverside bills and fees online.

Please feel free to contact us via phone, email, or this form! We respect your privacy and will never share this information with a third party.


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    Riverside City Hall

    8353 Sierra Avenue
    Riverside, CA 91335

    Business Hours

    Monday – Thursday
    8:00 am – 6:00 pm

    Get in Touch

    Phone: (907) 350-7400
    Phone: (907) 350-7401

    Write to Us

    cityclerk@citygov.com
    mayor@citygov.com
    info@citygov.com

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